At Profidemy, your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. By accessing or using our platform, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect and process the following types of information:

1.1. Personal Information:

• Name

• Email address

• Phone number

• Payment details

1.2. Non-Personal Information:

• Browser type and version

• Device information (e.g., IP address, operating system)

• Browsing behavior on our website

1.3. Cookies and Tracking Technologies: We use cookies to enhance your user experience and gather analytics data. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1. To provide, operate, and improve our services.

2.2. To process transactions and send purchase confirmations.

2.3. To personalize your experience and deliver tailored content.

2.4. To communicate with you regarding your account, courses, and promotions.

2.5. To ensure compliance with our Terms and Conditions.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

3.1. Service Providers: Trusted partners who assist us in operating our website, processing payments, or delivering services.

3.2. Legal Obligations: When required by law, we may disclose your information to comply with legal processes or protect our rights.

3.3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the relevant parties.

4. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Data Security

We implement robust security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights:

6.1. Access to your personal data.

6.2. Request correction of inaccurate or incomplete data.

6.3. Request deletion of your personal data.

6.4. Object to the processing of your data for certain purposes.

6.5. Withdraw consent at any time where we rely on your consent to process your data.

To exercise your rights, please contact us at help@profidemy.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

• Email: help@profidemy.com

• WhatsApp: 01910021667

• Address: Mirpur, Dhaka, Bangladesh.

Thank you for trusting Profidemy. Your privacy matters to us.